Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Why Choose Ladyhour?

Why choose Ladyhour?

  • Please aware all of our products are stored in our self-managed warehouse and can be dispatched within 3 to 5 business days (Bulk orders might incur a bit more time). Most of our products are branded, e.g., Xiaomi, Huawei, Canon, Samsung, Lenovo, Darrier, Daranio, and AWEI.
  • An international shopping website – We’re shipping to 180+ countries & regions with free charge.
  • 24/7 customer service – Our support team are available for 24 hours a day, 7 days a week. No matter when you need an assistance, just feel free to give us a call or an email, or just opening a live chat to talk with our support team directly. We promise all of our support team members will be patiently to hear your concerns and help you resolve trouble things efficiently.
  • Multiple shipping methods are available for customers – Air mail via China Post, EMS, or DHL, just choose the one you like.
  • Wholesale are accepted for all of our products, buying more meaning saving more.
  • Intuitive web design and more promotions are available for new consumers.
  • We’ve a 15 day money back guanrantee and more items are covered by a 90-day free defective replacement warranty or a 365-Day repare warranty.

What currencies do you accept for purchasing?

Symbol Abbr. Symbol Abbr.
$ USD EUR
GBP JPY
R$ BRL Re. INR
C$ CAD A$ AUD
KRW $ USD
S$ SGD HK$ HKD

How Do I Track My Order?

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Is the shipping free real? Can you ship to my country?

Yes, we do offer free shipping method to all countries and regions around the globe, but the free shipping might incur a bit more time for you to receive your lovely products.

FAQ Second Version

What Shipping Methods Are Available?

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How Long Will it Take To Get My Package?

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How Do I Track My Order?

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How Do I Place an Order?

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How Should I to Contact if I Have Any Queries?

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Do I Need an Account to Place an Order?

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